The Cookies This Shop Uses
Cookies are small files a website stores in your browser. This site uses as few as it can: the ones it needs to work, and analytics cookies only when you've agreed to them.
Cookies the site needs to work
Some cookies are needed for the site to work properly, so they're set without asking. They don't track you around the web, and they aren't used for advertising.
For your order, the calculator and your cookie choice
These remember the square metres you carried over from the calculator and the postcode you checked, so they're already filled in on the order form, and the answer you gave to the analytics question, so the banner doesn't pop up on every page. The square metres and postcode are kept in your browser's session storage rather than as cookies, and are cleared when you close the tab.
Counting visits, only if you agree
If you accept analytics cookies, we use Google Analytics and Microsoft Clarity to understand how people use the site, such as which pages are read, how people use the order form and whether the calculator is easy to use on a phone. This helps us improve the site. None of it identifies you by name, and none of it feeds advertising. If you decline, these cookies aren't set, and everything on the site, including ordering, works just the same.
What's stored, what it does and how long it lasts
| Name | Type | What it's for | How long it lasts |
|---|---|---|---|
| analytics-consent | Essential (a cookie, plus a copy in your browser's local storage) | Remembers whether you accepted or declined analytics cookies | Cookie: 180 days. Local storage copy: until you clear your browser data |
| turf_m2 and turf_postcode | Essential (session storage, not a cookie) | Carry the square metres from the calculator and the postcode you checked through to the order form | Until you close the tab |
| lay_draft | Essential (session storage, not a cookie) | Only if a turf laying quote request doesn't send: keeps what you typed so it can be put back on the form | Until it's put back on the form, or you close the tab |
| _ga | Analytics, only with consent | Google Analytics: tells one visitor's browser apart from another | 2 years |
| _ga_ followed by an ID | Analytics, only with consent | Google Analytics: keeps track of the current visit | 2 years |
| _clck | Analytics, only with consent | Microsoft Clarity: recognises a returning browser | 1 year |
| _clsk | Analytics, only with consent | Microsoft Clarity: links the pages viewed in one visit | 1 day |
Paying takes you to a secure page that our card payment provider runs. Any cookies there are the provider's, covered by its own cookie policy rather than this one.
Changing your mind later
You can change your choice at any time using the cookie settings link at the bottom of every page. If you switch analytics off, any analytics cookies already set will be removed or will stop being used. You can also clear cookies through your browser settings, although you'll then be asked for your choice again on your next visit.
For how we handle the details you give us when you order or send a question, see our privacy page.
More on how we handle data
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Privacy
How we look after your details.